Privacy Policy

Information We Collect

We may collect information you voluntarily provide, including your name, contact details, appointment and enquiry information, healthcare information where applicable, professional information for recruitment, and other information submitted through our website or services. We may also collect limited technical information such as IP address, browser/device details, cookies and website usage data.

How We Use Your Information

Your information may be used to:

• Provide healthcare, consultancy, technology and other services
• Manage appointments, enquiries and communications
• Process recruitment applications and transactions
• Improve our services, website and customer experience
• Conduct analytics and service improvement
• Maintain business and operational records
• Prevent fraud, misuse and security risks
• Comply with applicable legal and regulatory requirements

Healthcare Information

Where healthcare services are provided, medical and health-related information may be collected and processed for diagnosis, treatment, diagnostics, appointment management, billing, medical records, quality improvement and other lawful purposes. Such information will be treated as confidential and accessed only by authorised persons where reasonably necessary.

Sharing of Information

We may share information, where necessary and permitted by law, with authorised healthcare professionals, hospitals, laboratories, technology providers, payment service providers, professional advisers, recruitment service providers and government or regulatory authorities where legally required.

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your experience. You may manage cookies through your browser settings.

Data Security & Retention

We use reasonable technical and organisational safeguards to protect your information from unauthorised access, misuse, loss or disclosure. Information is retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable law.

Your Rights

Subject to applicable law, you may request access to, correction or deletion of your personal information, withdraw consent where applicable, or raise a privacy-related grievance.

Third-Party Links

Our website may contain links to third-party websites or services. BURJ Healthcare is not responsible for their privacy practices or content.